MotionFly
Terms of Service

Terms of Service

By continuing to use our platform, you agree to these terms and conditions.

1. Introduction

Welcome to Motionfly, operated by Shahadat Sajib and our team (“Company”, “us”, “we”, or “our”)!

Below are our Terms of Service, we invite you to carefully read the following pages. It will take you approximately 5 minutes.

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at https://motionfly.co/ operated by Motionfly.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. Please read it here https://motionfly.co/privacy.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use Service.

2. Service Description

Motionfly provides unlimited video editing services on a subscription basis. Our Service includes video editing, motion graphics, color correction, sound editing, and other related video production services as specified in your subscription plan.

3. Subscription Terms

Our unlimited video editing service is provided on a subscription basis. While we offer unlimited revisions and video requests, we process them one at a time in a queue-based system. The subscription automatically renews unless cancelled before the renewal date.

4. Service Limitations

While we offer unlimited video editing requests, we maintain certain limitations to ensure quality service for all customers:

  • One active video project at a time
  • Maximum video length: 10 minutes for standard video editing, 4 minutes for motion graphics projects
  • Standard turnaround time: 48-72 hours per video
  • Source files must be provided in supported formats
  • Motion Graphics projects require final form videos

5. Content Guidelines

You agree not to submit any content that:

  • Infringes on intellectual property rights
  • Contains explicit, offensive, or illegal material
  • Violates any applicable laws or regulations
  • Promotes hate speech or discrimination

6. Intellectual Property Rights

Upon full payment of the subscription fees, you retain all rights to your original content and receive full rights to the edited videos. You grant Motionfly a limited license to use your content for the purpose of providing our services. We reserve the right to use the edited videos in our portfolio unless explicitly agreed otherwise in writing.

7. Delivery and Revisions

We deliver videos primarily in MP4 format. For motion graphics projects, we can provide After Effects source files (AEP) or MOV format with transparency upon request. We offer unlimited revisions to ensure your complete satisfaction, and each revision request should be clear and specific.

8. Account Management

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. You must provide accurate project requirements and respond to our queries in a timely manner to ensure efficient service delivery.

9. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. Payments are processed securely via Dodo Payments, our third-party payment processor, acting as the Merchant of Record. All billing is subject to Dodo Payments terms, available at dodopayments.com/terms-of-use. We reserve the right to modify our pricing with 30 days notice. Failure to pay may result in service suspension.

10. Cancellation Policy

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds are provided for partial months of service.

11. Service Availability

While we strive for 100% service availability, we do not guarantee uninterrupted service. We are not liable for delays caused by technical issues, high request volume, or circumstances beyond our control.

12. Limitation of Liability

Motionfly shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes 30 days before they take effect.

14. Contact Information

For any questions regarding these Terms, please contact us at [email protected].

Last updated: March 9, 2025